How We Keep it Together

 

Discover

Our methodology emphasizes research, or as we like to call it, listening. We listen to our clients and we listen to their customers.

This includes:

  • Qualitative and quantitative user experience research

  • Personas and user journeys

  • Comparative and/or competitive analysis

  • Heuristic evaluation of existing products

  • Business/product requirements documentation development

Design

Using our findings from discovery as our North Star, our design practice is research-based, user-focused, highly collaborative, talented and has that je ne sais quoi that truly creative souls bring to their work.

This includes:

  • User experience and product design

  • Wireframes

  • Information architecture

  • Moodboards

  • Branding

  • User interface design / visual design systems

  • Graphic Design

  • Video and motion graphics

  • Photography

  • Copywriting

Develop

Using an Agile process, The Glue software development methodology leverages modular and component based design. We optimize code reuse through development of generic inheritable components that can be tailored to similar objectives. This reduces development time, increases reliability, and provides for greater maintainability.

This includes:

  • Software Development

    • Systems

      • CMS Systems

        • Wordpress, Drupal (PHP Based)

        • Sitecore, Umbraco (.NET Based)

      • SharePoint Front-End Development

      • Bootstrap Framework

    • Languages

      • HTML/CSS/SASS/JavaScript

      • MS ASP.NET (MVC), PHP, C#, ReactJS (MVVC), AngularJS

    • Accessibility

      • WCAG 2.1

    • GIS Solutions

      • Integrated Custom Mapping

    • Approaches

      • Headless Application Development

      • Microservices/Distributed Application Development

  • Quality Assurance

    • Staged Development

    • Unit Testing

    • User Interface Testing

    • Usability Testing (including accessibility concerns, i.e.  Narrator and Voice Over)

  • Metrics and Analytics Analysis

    • Integration with popular analytic platforms

      • Google Analytics, Facebook Pixl

Deliver

Finally, we guide our clients through every step of the process and finish strong. We are long-term partners with our clients and continue to maintain and improve all our products for as long as possible.

This includes:

  • Back up existing site before cutover

  • Fully train administrators

  • Beta test program

    • Internal and public use and feedback

    • Controlled usability testing

    • Design and dev iterations

  • Maintenance after delivery

    • CMS/Dev updates and plugins

    • Phased design improvements

    • Monthly analytics with resultant strategic design and content improvements

    • Usability testing and iteration when needed

    • A/B testing